Retail Shop Manager

Posted 4 weeks ago
Lekki Lagos

Job Description


Job Title: Retail Shop Manager
Location: Lekki, Lagos.

Overall purpose of the job:
As the Retail Shop Manager, you are responsible for overseeing the running and overall operational success of Skit Store.

· Acquaint subordinates with product knowledge and software training where necessary
· Manage/Motivate Retail and support staff to meet or exceed sales targets
· Assign workers to specific projects such as cleaning, rearranging of stocks, receiving new inventory or restocking based on the frequency
· Keep track of stock ordering through inventory management software
· Give daily, weekly and monthly update on sales activities- items in most/ least demand, customer preference and market trends to Head of Retail
· Attend to customer inquiries
· Deal with customer queries, resolution of complaints and escalate when necessary
· Maintain awareness of market trends and monitoring what competitors are doing
· Manage petty cash expense at the outlet
· Train and develop the staff working under you (leadership and personnel effectiveness)
· Attendance Register to be kept and monitored for all reporting staff
· Supervise the cleaning of the outlet- dusting, sweeping, mopping, washing of toilets/ napkins, trimming of the flower hedges, refuse disposal


· Leadership: You must be able to lead and motivate your team
· Communication: Excellent communication and people skills
· Ability to work under pressure especially during the peak period and handle challenging situations
· Personal attributes: Confident, Self-driven and Enthusiastic


· Knowledge of retail management best practices
· Outstanding communication and interpersonal abilities
· Excellent organizing and leadership skills
· Commercial awareness
· Analytical mind and familiarity with data analysis principles
· Excellent knowledge of retail management software
· BSc/BA in business administration or relevant field

Qualified candidates should send CV to [email protected]